B2B service review platforms are becoming increasingly popular in the business world. They provide businesses with an opportunity to compare different service providers, read customer reviews, and make informed decisions about which service to use.
These platforms can be used by companies of all sizes, from small businesses to large enterprises. By using a B2B services review platform, businesses can get an overview of what other customers think about a particular service provider and ensure that they are making the right decision when selecting a vendor.
In addition, these platforms can also provide valuable insights into customer satisfaction levels and help companies identify areas for improvement in their own services.
By leveraging the data gathered from these platforms, businesses can ensure that they are providing their customers with the best possible experience.
B2B Services Review Platforms 2023
#1: G2.com
G2.com is a software tool that allows you to search for and read user reviews of software by category. This feature is useful for a company that wants to do a B2B Services Review Platform because it allows them to see what others have said about their experiences using specific software packages.
It also helps them know how others use specific software in new ways they had not thought of before.
Top G2.com features:
1. Ability to search for and read user reviews of software by category
The “G2.com’s #1 Feature” is the ability to search for and read user reviews of software by category. This feature is useful for a company that wants to do a B2B Services Review Platform because it allows them to see what others have said about their experiences using specific software packages.
It also helps them know how others use specific software in new ways they had not thought of before. Additionally, this feature can help companies save time and money by reading user reviews before making a decision about which software package to purchase.
2. Categorize Your Software by Industry
What this is
The “Categorize Your Software by Industry” feature on G2.com allows you to search for software reviews by industry, so you can find the products that are most relevant to your business.
Why this matters
This feature is important because it helps companies narrow down their search for software products, and find the ones that are most likely to be a good fit for their specific industry.
Our experience
We used this feature when we were looking for customer relationship management (CRM) software for our small business. We found it difficult to find CRM software that was specifically designed for small businesses, but this feature helped us narrow down our options and find a few products that were a good fit for our company.
3. The G2 Grid
What this is
The G2 grid is a way of ranking software products based on reviews from users. It takes into account the number of reviews, the average rating, and other factors to give each product a score. This score can then be used to compare products side-by-side.
Why this matters
When considering which software product to use for a business, it is important to be able to see how different products stack up against each other. The G2 grid provides an easy way to do this. It also gives you an idea of what others think about a particular product, which can be helpful in making a decision.
Our experience
We found the G2 grid to be very useful in comparing different software products. We were able to quickly see which products had the highest scores and read the reviews to see what people liked and didn’t like about each one.
We did have some difficulty understanding how the scoring system worked, but we were able to find a helpful explanation on the G2 website.
Pros and cons of G2.com
Pros
- G2.com has a wide variety of software products to choose from
- The G2 grid makes it easy to compare different software products side by side
- Allows you to search for and read user reviews of software by category
- The “Categorize Your Software by Industry” feature helps companies narrow down their options
- Can help companies save time and money by reading user reviews before making a decision
Cons
- The scoring system for the G2 grid can be difficult to understand
- May not have reviews for every software product
- Some user reviews may be biased
G2.com Pricing
“Get a quote”
G2.com is a bit more expensive than other B2B Services Review Platforms, however, it is still affordable. G2.com does not have a free trial, but you can get pricing information by requesting a quote.
Conclusion
Compared to alternatives like Capterra, G2.com is more expensive but offers a wider range of features, including the ability to search for and read user reviews of software by category.
Additionally, G2.com provides a helpful grid ranking system that makes it easy to compare different software products.
G2.com ranks #1 on our list because it is the most comprehensive B2B Services Review Platform available. It gives users the ability to search for and read reviews of software by category, which can save time and money when making purchasing decisions.
Additionally, the G2 grid ranking system makes it easy to compare different products side-by-side.
#2: UpCity
UpCity is a software tool that allows companies to get more reviews from their customers, by providing an easy way for customers to leave reviews and rate the company’s performance.
It also offers an easy way for customers to find the contact information of other potential reviewers.
Top UpCity features
1. Get More Reviews
What this is
The “Get More Reviews” feature allows companies to collect customer reviews and testimonials easily and efficiently. It also offers an easy way for customers to leave feedback, which can be used to improve the company’s products or services.
Why this matters
This feature is important because it helps companies gather valuable feedback from their customers. This feedback can be used to improve the company’s offerings, making them more competitive in the marketplace.
Additionally, collecting customer reviews can help build trust and credibility with potential new customers.
Our experience
We have found this feature to be very helpful in gathering customer feedback. The process is simple and efficient, and we have been able to use the collected data to improve our products and services.
One difficulty we did encounter was that some customers were reluctant to leave negative feedback. However, we were able to overcome this by offering incentives for customers who did provide honest feedback.
2. Find Customers
The “B2B Services Review Platform” software tool:
What this is
This is a software tool that allows companies to get more reviews from their customers by providing an easy way for customers to leave reviews and rate the company’s performance.
Why this matters
This is important because it allows companies to see what their customers think of their services, and how they can improve. It also helps potential customers see what other people have said about the company before they decide to use them.
Our experience
We used this feature for our work with a client who wanted to get more reviews from their customers. We found it difficult to find customer contact information, but we were able to solve this problem by using UpCity’s “Find Customers” feature.
3. Track Performance
B2B Services Review Platform software tool
What this is
The “B2B Services Review Platform software tool”, as UpCity calls it, is a piece of software that helps companies track their performance in online reviews and provides recommendations on how to improve.
Why this matters
This feature is important for companies because it allows them to see how they are performing in terms of online reviews and also provides suggestions on how to improve. This can be useful in helping a company attract more customers and grow its business.
Our experience
We used this feature when we were looking for a way to track our company’s performance in online reviews. We found it difficult to find the right data, but UpCity’s team was able to help us out.
They suggested we use their platform to track our company’s progress and also provided us with some tips on how to improve our online presence.
Pros and cons of UpCity
Pros
- Easy-to-use software that helps increase customer reviews
- The “Get More Reviews” feature is simple and efficient
- Helps build trust and credibility with potential customers
- Provides valuable feedback that can be used to improve offerings
- Incentives offered for customers who leave honest feedback
Cons
- Some customers may be reluctant to leave negative feedback
- Difficulty in finding customer contact information
- Can be costly for companies
UpCity Pricing
“Get a quote”
We paid: $0 / month
UpCity is expensive compared to other B2B Service Review Platforms.
Conclusion
Compared to alternatives like Capterra, G2 Crowd, and TrustPilot, UpCity is more expensive.
#3: Clutch.co
Clutch.co is a software tool that allows companies to list their services and get customer reviews. The reviews are detailed, and Clutch.co provides phone call interview services, which makes it easy. We get good volumes of traffic from Clutch.co.”
What sets Clutch apart from other similar software tools is its focus on social validation and intentful traffic.
This means that not only will you be able to see what others are saying about your company online, but you’ll also be able to attract more potential customers who are actually interested in your products or services.
Additionally, the platform makes it easier to identify high-value customers by providing verified feedback from previous clients.
Top Clutch.co features
1. Social Media Integration
What this is
Social media integration is a feature that allows you to connect your Clutch.co account with your social media accounts. This allows you to share your reviews and ratings on your social media pages, as well as see what others are saying about you on social media.
Why this matters
This feature is important because it helps you build trust with potential customers by showing them that other people have had positive experiences with you. It also helps you stay up-to-date on what people are saying about you online so that you can address any negative comments quickly.
Our experience
We used this feature to connect our Clutch.co account to our Facebook page. We found it very easy to do, and it only took a few minutes. We were able to start sharing our reviews and ratings immediately after connecting the two accounts.
2. Google Maps Integration
What this is
Clutch.co integrates with Google Maps to provide mapping and directions features for their users.
Why this matters
This is important because it allows companies to find the best route to their potential clients without having to leave the Clutch platform. It also provides an easy way for companies to see where their competition is located in relation to them.
Our experience
We used this feature when we were trying to find the best route to our potential clients. We had some difficulty finding the right route, but we were able to solve it by using the Google Maps integration.
3. B2B Services Review Platform
What this is
This is a platform that allows companies to list their services and get customer reviews. The reviews are detailed and Clutch.co provides phone interview services, which makes it easy. We get good volumes of traffic from Clutch.co.
Why this matters
The B2B Services Review Platform helps companies increase visibility and drive more traffic to their site by providing social validation for businesses along with intentful traffic.
It also simplifies the process of identifying the right size of customer ready to engage with a company at a high value by providing actually verified feedback to advance to the consideration process.
Our experience
We use clutch.co to list our business services and get client reviews. The reviews are detailed, and Clutch.co provides phone call interview services, which makes it easy. We get good volumes of traffic from Clutch.co.
However, their review process is too lengthy, and they ask for too many details in the review, which can make it difficult to get a review from busy clients.
Pros and cons of Clutch.co
Pros
- Clutch.co provides social validation for businesses which increases visibility and drives traffic to their site.
- The platform makes it easier to identify high-value customers by providing verified feedback from previous clients.
- Clutch integrates with Google Maps to provide mapping and directions features for their users, making it easy to find potential clients without having to leave the platform..
- The B2B Services Review Platform helps companies increase visibility and drive more traffic to their site by providing social validation for businesses along with intentful traffic.
- Clutch offers everything that anybody in business would need, such as the ability
Cons
- Some industries are not well represented on Clutch.co .
- The review process can be lengthy and ask for too many details, which may make it difficult to get a review from busy clients.
- Competitors can leave negative reviews about your company, even if they haven’t been your client, which can impact your business reputation.
Clutch.co Pricing
“Get a quote”
Comment: The pricing is expensive compared to other similar platforms.
Conclusion
“GetApp” and “Capterra,” Clutch.co is more expensive. However, they offer more features like social media integration and Google Maps integration.
Additionally, their focus on social validation and intentful traffic makes them a good choice for businesses looking to increase their visibility online.
#4: CrowdReviews
CrowdReviews is a software tool that helps companies gather and analyze customer feedback. It offers a customizable survey template, as well as the ability to segment customers by industry, company size, or location.
Additionally, the platform provides detailed reporting and analytics to help businesses improve their products and services.
What makes CrowdReviews unique is its focus on unbiased reviews. The platform allows users to register and write reviews for different products and services.
This is a great way to stay up-to-date on the latest trends and innovations in the market, as well as compare and evaluate different options.
Top CrowdReviews features
1. Get unbiased reviews
What this is
You can get registered on the website and start writing reviews for different products and services. This is a great way to stay up-to-date on the latest trends and innovations in the market, as well as compare and evaluate different options.
Why this matters
Unbiased reviews are essential for making informed decisions about what products or services to use. They provide valuable insights into a company’s strengths and weaknesses, as well as how satisfied customers are with their experience.
Having access to unbiased reviews makes it easier to find the perfect fit for your business needs.
Our experience
We found this feature to be incredibly helpful in identifying the best and most recent products and services currently available in the market. It allowed us to easily compare different options and make informed decisions about which ones were right for our business needs.
We did not have any specific difficulties using this feature, but we believe it would be beneficial if CrowdReviews expanded its coverage to include a wider range of products and services
2. Request a quote
What this is
This is a feature that allows you to request quotes from vendors in order to compare prices and services.
How it works
You simply enter your requirements and budget, and vendors will provide you with customized quotes based on your needs.
Why this matters
This is an important feature because it allows you to get the best value for your money by comparing different vendors’ prices and services.
Our experience
We used this feature when we were looking for Financial Consultancies, and it was very helpful in getting us the best deals. The only difficulty we had was that it took some time to receive all the quotes, but overall it was a great experience.
3. B2B Services Review Platform
What this is
The B2B Services Review Platform is a software tool that helps companies gather and analyze customer feedback. It offers a customizable survey template, as well as the ability to segment customers by industry, company size, or location.
Additionally, the platform provides detailed reporting and analytics to help businesses improve their products and services.
Why this matters
In order to be successful, it is essential for businesses to understand what their customers think of their products and services. The B2B Services Review Platform makes it easy to collect customer feedback and identify areas of improvement.
Additionally, the platform’s reporting capabilities provide valuable insights that can help businesses make informed decisions about their product development strategy.
Our experience
We used the B2B Services Review Platform to gather customer feedback about our product. We found the platform easy to use and appreciate its customizable survey template. Additionally, we were impressed with the detail of the reporting and analytics.
Pros and cons of CrowdReviews
Pros
- Offers unbiased reviews to help users make informed decisions
- Allows you to request quotes from vendors in order to compare prices and services
- The platform is easy to use and provides valuable insights through reporting and analytics
- A customizable survey template allows businesses to collect feedback that is specific to their needs
- Segmentation capabilities allow businesses to target specific industries, company sizes, or locations
Cons
- The website is not well maintained and needs improvements in the Online Website Support
- It can take some time to receive quotes from vendors
- CrowdReviews does not cover a wide range of products and services
CrowdReviews Pricing
“Get a quote”
I am not sure about the pricing because you have to “get a quote.” From what I can tell, their prices are expensive.
Conclusion
Compared to alternatives like G2 Crowd and Capterra, CrowdReviews ranks #4 on our list because it offers a more focused approach to customer feedback with its unbiased reviews.
Additionally, the platform provides valuable insights through its reporting and analytics capabilities. However, one downside of the platform is its high price point.
Final Words
B2B Services Review Platforms are becoming increasingly popular as businesses look for ways to make better-informed decisions when it comes to selecting the right service provider.
By leveraging these platforms, businesses can access reviews from a variety of sources and compare different providers in order to identify the best one for their needs. With the help of B2B Services Review Platforms, businesses can easily find reliable services that are tailored to their specific requirements and budget.
Furthermore, these platforms also provide an opportunity for businesses to interact with service providers, ask questions and get feedback from other users who have already used the services.
This helps them make more informed decisions when selecting the right service provider.
